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AL-BAIK.COM
AL-BAIK.COM is not a part of and no where associated with ELBAIK Food Systems Company S.A. All the cuisines prepared at AL-BAIK.COM restaurants are unique and completely different from those offered by ELBAIK Food Systems Company S.A.

Privacy Policy

At AL-BAIK.COM ™, which is a licensee of AL-BAIK in India, we respect your concerns about privacy. This privacy statement describes how AL-BAIK.COM ™ collects, uses, protects, and shares the personal information of our customers. Customers include those who visit our restaurants, use our websites and mobile apps, and otherwise interact with us.

Information We Collect

We may collect personal information about you when you visit our restaurants, use our websites or mobile apps (“online services”), and otherwise interact with us (collectively, “Services”). The information we collect falls into three categories: (a) information you provide us; (b) information we collect through automated methods, and (c) information we collect from other sources.

Generally, your providing of your personal information is voluntary. However, there may be situations where your providing of personal information is necessary to provide a service or is required by law. Please note that in certain cases, we may be unable to provide you with our services unless you provide the information. We will let you know when the providing of your personal information is necessary.

We may combine the information you provide us, with information that is collected through automated methods, and with information we receive from other sources.

We collect information you provide us.

You may provide the following information to us, depending on how you interact with us:

  • Personal details, such as your name, postal and email addresses, phone number, birthday information and other contact information, when you register with our online services, log-in to Wi-Fi, enter one of our competitions, or contact us by phone or through our online services;
  • Transaction information, including information about the products you buy, prices, method of payment and payment details.
  • Account information, such as your username or password (or anything else that identifies you) used to access our online services or to buy or use our products and services;
  • Profile information, including products and services you like, or times you prefer to visit us; and other personal information you choose to provide us when you interact with us.

We collect information through automated methods.

We may use automated technology to collect information from your computer system or mobile device when you visit our restaurants, use our online services, or in-restaurant technology. Automated technology may include cookies, local shared objects, and web beacons. We may collect information about your:

  • Internet protocol (IP) address;
  • Date and time of access to our online services or in-restaurant technology;
  • Name and URL of the file retrieved when you use our online services;
  • Computer or mobile-device operating system and browser type;
  • Type of mobile device and its settings;
  • Unique device identifier (UDID) or mobile equipment identifier (MEID) for your mobile device;
  • Device and component serial numbers; advertising identifiers (for example, IDFAs and IFAs) or similar identifiers
  • Referring website (a site that has led you to ours) or application activity related to how you use our online services, such as the pages you visit on our sites or in our mobile apps.

Our online services and in-restaurant technology may collect information about the exact location of your mobile device or computer using geolocation and technology such as GPS, Wi-Fi, Bluetooth, or cell tower proximity.

For most mobile devices and computer systems, you will be requested to give your permission for AL-BAIK.COM ™ to process this information. You are able to withdraw your permission for us to collect this information by using the device or web-browser settings. If you have any questions about how to prevent us from collecting exact information about your location, we recommend you contact your mobile-device service provider, the device manufacturer, or your web-browser provider. Some online services and in-restaurant technology may not work properly without information about your location. If you would like us to delete the information we have collected which could identify your location, please contact us at the email or postal address listed below. By law, we may need to keep certain information.

We collect information from other sources.

We may collect information about you from other companies and organizations, including public databases, social media platforms, or third party partners such as analytics or marketing providers.  We may also collect information that is publicly available. For example, we may collect public profile information about you when you interact with us through social media. We may also collect communications to us or regarding us on social media.
We may combine the information you provide us, with information that is collected through automated methods, and with information we receive from other sources.

How We Use The Information We Collect

We may use the information we collect in the following ways.

  • To provide our services and contract with you to:
    • carry out your requests, fulfill orders, and process payments for our products and services;
    • communicate with you about your orders, purchases or accounts with us, requests, questions, and comments;
    • provide online services to you, which includes our websites or mobile apps; and
    • provide customer support, including to process any concerns about our services.
  • To market to you, improve our services, and the following additional legitimate business interests to:
    • tell you about our products and services, competitions, offers, promotions or special events that we believe may interest you;
    • tell you about the products and services of our business partners;
    • personalize your experience in our restaurants and on our online services;
    • manage our business, including developing new products and services, conducting consumer and operations research, and assessing the effectiveness of our sales, marketing, and advertising;
    • use analytics and profiling technology to personalize your experience, deliver content (including advertising) tailored to your interests, and how you help diagnose technical and administer our online services and in-store technologies, identify users of our online services, identify a tool for fraud prevention purposes, gather demographic information about, and determine usage patterns of our services;
    • maintain, manage, and improve our products, offers, promotions, and online services and other technology; make sure the security of our networks and systems.
  • To suits applicable law:
    • protect against, identify and stop fraud and other crime, claims and other liabilities;
    • comply with legal obligations and our policies;
    • establish, exercise, or defend a legal claim; and
    • monitor and report compliance issues.
  • With your consent (where required by applicable law), we may use the knowledge we collect for the subsequent purposes:
    • to send you emails or text messages about our products and services, competitions, offers, promotions or special events that we believe may interest you;
    • to send you emails or text messages about the products and services of our business partners;
    • provide location-based services;
    • provide online services to children (if parental consent is provided);
    • deploy cookies and similar technologies; and
    • provide online services to you, which incorporates our websites or mobile apps.

We may use the knowledge we collect about you in other ways, which we'll tell you about at the time we collect it or that we'll seek your consent.

How We Share the knowledge We Collect

We don't sell your personal information and only share your information as described during this privacy statement.

We may share your personal information within the AL-BAIK.COM ™ Family. The AL-BAIK.COM ™ Family includes AL-BAIK.COM ™ Corporation, its affiliates, subsidiaries, suppliers, vendors, and franchisees. These countries might not have an equivalent level of legal data protection because the country during which you initially provided the knowledge , but we do request such Members of the AL-BAIK.COM ™ Family who receive this information from us to not use or share the data, except as began during this privacy statement.

We may share your personal information with vendors who provide services to us, like fulfilling orders, providing processing and other information technology services, managing promotions, contests, prize draws, and sweepstakes, completing research and analysis, and personalizing individual AL-BAIK.COM ™ customer experiences. We don't allow these vendors to use this information or to share it for any purpose aside from to produce services on our behalf.

We may, for strategic or other business reasons, plan to sell or transfer all or a part of our business. As a part of that sale or transfer, we may pass the data information we've collected and stored, including personal information, to anyone involved within the sale or transfer.

There could also be times where we may share information when it doesn't directly identify you. for instance , we may share anonymous, aggregated statistics about your use of our online services. Or we may combine information about you with other customers and share the knowledge during a way that doesn't link to a selected customer.

We reserve the proper to use or share personal information as necessary to stay to any law, regulation or legal request, to guard our online services and in-restaurant technology, to bring or defend legal claims, to guard the rights, interests, safety and security of our organization, our employees, or members of the general public , or in reference to investigating fraud or other crime, or violations of our policies.

Your Choices

Marketing Communications

If you've got agreed to receive marketing communications from us, you'll later cop out by following the opt-out instructions within the marketing communications we send you. you'll also generally find your communication preferences with instructions on the way to cop out within the profile section of the web services that you simply use. you'll even have the power to vary your communication preferences using your device settings.

If you are doing cop out of receiving marketing communications from us, we should send communications to you about your transactions, any accounts you've got with us, and any contests, competitions, prize draws or sweepstakes you've entered. Opting out of 1 sort of communication doesn't mean you've got opted out of other forms also . for instance , if you decide out of receiving marketing emails, you'll still receive marketing text messages if you've opted in to receiving them.

We don't share personal information with third parties for his or her own marketing purposes, unless you give us permission to try to do so. Once we offer you notice, and you consent, we'll share your personal information as you direct us to.

Your Personal Information Rights

If at any time you'd wish to access, correct, or delete personal information we've collected from, please contact us at the e-mail or postal address mentioned below. In certain circumstances, including when required by applicable law, we'll suits your request. We could also be required by law to retain certain information/ Before AL-BAIK.COM ™ is in a position to supply you with any information or correct any inaccuracies, we may ask you to verify your identity and/or provide other details to assist us answer your request.

Use of Our Online Services and Other Technology

We, and our vendors who provide services to us, may use cookies, web beacons and other similar technologies on our online services and in other areas associated with our business, like online advertising, to gather information and supply you with the services or products that you simply have requested.

Cookies and other technologies

A “cookie” may be a small document that's placed onto an online user’s browser or device and is employed to recollect and/or obtain information about the user. Some countries during which we operate may have a cookies policy. That specific information, by country, is provided below.

A “web beacon” may be a small object or image that's embedded into an internet page, application, or email and is employed to trace activity. they're also sometimes mentioned as pixels and tags.

Please note the following:

  • You might be assigned a cookie when using our online services.
  • We offer certain features that are available only through the utilization of cookies and other similar technologies.
  • We may use both session (for the duration of your visit) and protracted (for the duration of a hard and fast period of time) cookies and other tracking technologies.
  • Our online services and other areas associated with our business may have web beacons.
  • We use cookies, web beacons and other similar technology, to gather information for the needs described during this privacy statement. We can also combine the knowledge collected by these technologies with information we've collected about you by other means as described during this privacy statement.
  • We may use these technologies to uniquely identify you or your device.

Links to Other Websites and Social Media

Our online services may offer links to websites that aren't passed by us but by third parties. If you visit one amongst these linked websites, you ought to read the website’s privacy policy, terms and conditions, and their other policies. We aren't liable for the policies and practices of third parties. Any information you give to those organizations is addressed under their privacy policy, terms and conditions, and other policies.

We can also have providers of other apps, tools, widgets and plug-ins on our online services, like Facebook “Like” buttons, which can also use automated methods to gather information about how you employ these features. These organizations may use your information in line with their own policies.

Information Security

We are committed to taking appropriate measures designed to stay your personal information secure. Our technical, organizational and physical procedures are designed to shield personal information from accidental, unlawful or unauthorized loss, access, disclosure, use, alteration, or destruction. While we make efforts to guard our information systems, no website, mobile application, computing system , or transmission of data over the web or the other public network are often sure to be 100% secure.

Retention

We keep your information for the length of your time needed to hold out the needs outlined during this privacy statement and to stick to our policies on keeping records (unless an extended period is required or permitted by law).

International Data Transfers

AL-BAIK.COM ™ may be a world organization with business processes, management structures and technical systems that cross borders. As such, we may share information about you within the AL-BAIK.COM ™ Family and transfer it to countries within the world where we do business in reference to the uses identified above. These countries might not have a constant level of legal data protection because the country during which you initially provided the knowledge , but we do request such Members of the AL-BAIK.COM ™ Family who receive this information from us to not use or share the knowledge, except as began during this privacy statement.

Changes To Our Privacy Statement

This privacy statement is in effect as of the date noted at the highest of the statement. We may change this privacy statement from time to time. If we do, we'll post the Revised Version here and alter the “Effective Date” (the date it applies from) at the highest of the statement. you ought to check here regularly for the foremost up-to-date version of the statement.

The way to Contact Us

Head Office
B4/186 Vishal Khand 4
Gomti Nagar
Lucknow, Uttar Pradesh

Phone Numbers
+91-9389124699, +91-9450045050

Email Address
info@al-baik.com

Franchise with us

Want to be a part of the AL-BAIK.COM family? Become a link in our exciting chain of craft chicken by franchising with us! Discover the thriving taste of the middle east and build up strong relationships, reinforced by customer loyalty for India largest growing fast food chain and its long established identity of offering steadfast quality and service.

Come be a part of the ever-growing AL-BAIK.COM family!

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